It says "USED" but the quality is identical to brand new. They also pack the books so neatly and carefully, exactly like how they describe on their website. No wonder they take pride in their packaging!
It also comes with small gifts and a thank you note from the staffs themselves, which I find really cute and heart-warming! They also take good care of the customers through their email services.
The price might seem higher than the average market but I genuienly think it's worth it, thanks to their excellent services!
Definitely recommended!